Store Hours and FAQ's
Q: How long do I get to keep the rental?
A: Rentals are due when the semester ends. Spring rentals will be due May 7th, 2021.
Q: Do you price match rentals?
A: We guarantee to be cheaper than the competition, but if we're not we can fix it.
Q: I won't have the money to pay for my books until schools starts, what should I do?
A: No problem, we have a no-cost Rent Now Pay Later program that you can use on our website at checkout or just bring your ID and debit or credit card when you pick up your books. We'll charge the card on the agreed-upon date, generally when the school disperses Financial Aid funds. Spring 2021 deferred payments are due February 3rd.
Q: I like to buy my books instead of renting because I may need them in the future. Why should I rent?
A: You can always choose to buy your rentals. We have a no-risk rental which means your full rental price can be applied to the purchase price at the end of the semester. For example, if the rental price is $25 and the purchase price is $75, you would pay $50 to keep the book at the end of the semester.
Q: What if I end up not needing a book?
A: You can return your books for a full refund within the first week of classes. Books must be returned in the same condition they were rented in, and payment will be returned to the original payment type.
Q: What are your hours for the first week of classes?
A: Our normal business hours are 8am to 5pm Monday to Thursday, 8am to 5pm on Friday, and 9am to 2pm on Saturday. During the first two weeks of school, we'll have extended hours. These will be posted on Google, Facebook, and our Social Media pages!
Q: I don't go to UCA, can I still order my books from you?
A: Unfortunately our site is only for UCA students. We order books specifically based on the enrollment at classes at UCA. While we'd love to serve every student, that would mean we wouldn't have enough books for UCA, and it would raise our prices. To avoid that, we only sell to UCA students. Orders to students at other universities will be canceled.
We understand going to an actual bookstore isn't for everyone. Avoid the crowds: order online! You can simply place your order online and we will ship it to you. Or, if you want to save money on shipping, place your order and select in-store pickup to grab it from us -- with no extra charge! If you order used books, we will do our best to fill your order. Please note, however, that unavailable used books will automatically substitute to new copies. The best way to avoid paying any extra is to rent your books. By renting, you can save over 90%! If you decide at the end of the semester to keep the book(s), you only pay the difference... no hidden fees or charges!
Feel free to contact us with any other questions:
@TextbookBrokers on Twitter
Facebook.com/TBBConway on Facebook